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The Fundamental of Quality Management
In the business world, building customer trust is essential by creating high-quality products and services across various industries. This course explores the fundamental meaning of quality.
Course Structure:
5 question comprehension test per unit
20 question comprehensive test
7 video content units
Total Video Duration: 46 minutes
Why is quality so important?
Course 1
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Duration: 6 Minutes
Table of Content:
1. Perkenalan
2. Mengapa kualitas itu penting?
3. Ringkasan
Customer satisfaction and quality
Course 2
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Duration: 7 Minutes
Table of Content:
1. Perkenalan
2. Hubungan antara tuntutan pelanggan dan kualitas
3. Menyeimbangkan kualitas dan biaya
4. Ringkasan
Three customer requirements
Course 3
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Duration: 5 Minutes
Table of Content:
1. Perkenalan
2. Tinjauan
3. Tiga persyaratan pelanggan
4. Ringkasan
Quality, price and delivery requirements of the customer
Course 4
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Duration: 8 Minutes
Table of Content:
1. Perkenalan
2. Persyaratan kualitas pelanggan
3. Permintaan harga dari pelanggan
4. Permintaan tanggal pengiriman dari pelanggan
5. Poin kualitas keseluruhan
6. Ringkasan
What is variation
Course 5
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Duration: 6 Minutes
Table of Content:
1. Perkenalan
2. Apa itu variabilitas?
3. Karakteristik lokasi di mana kualitas bervariasi
4. Ringkasan
The points of quality control activities
Course 6
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Duration: 6 Minutes
Table of Content:
1. Perkenalan
2. Apa itu ketidaksesuaian?
3. Poin-poin penting dalam aktivitas pengendalian mutu
4. Ringkasan
To avoid quality problems
Course 7
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Duration: 8 Minutes
Table of Content:
1. Perkenalan
2. Mengapa insiden kualitas terjadi?
3. Mengapa tidak bisa mengikuti aturan?
4. Apa yang perlu dilakukan untuk mengikuti aturan
5. Hal-hal yang perlu diingat dalam pekerjaan sehari-hari
6. Ringkasan
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