Remote Access and Control

Remote File Transfer

Share documents, deploy resources, or collect logs from devices during a remote session, all without compromising security.

With Hexnode MDM, files are securely sent and received in real time, ensuring every exchange remains protected and fully under your control.

Session Recording

Document workflows, train new team members, and maintain a reliable audit trail of all your remote sessions with ease.

Hexnode MDM lets you securely record and store remote troubleshooting sessions directly within the console for later review or training purposes.

Remote Script Execution

Quickly deploy advanced fixes or automate complex troubleshooting tasks during remote sessions.

With Hexnode MDM, admins can run custom scripts on Windows and macOS devices through the live terminal, enabling faster, more efficient issue resolution.

Unattended Remote Access

Troubleshoot, maintain, or update devices anytime, even when no one’s around.

Hexnode MDM Unattended Remote Access allows admins to securely initiateremote sessions without any user intervention, enabling silent and seamless device management.

Collaborative Remote Control

Work together on live sessions with multiple technicians controlling the device simultaneously.

Hexnode MDM enables real-time teamwork for quicker diagnostics, better collaboration, and faster issue resolution.

Remote Access on Login Screen

Quickly deploy advanced fixes or automate complex troubleshooting tasks during remote sessions.

With Hexnode MDM, admins can run custom scripts on Windows and macOS devices through the live terminal

Session Transfer

Hand off live remote sessions to other technicians for faster issue resolution.

Session Transfer ensures that the right expert for the problem at hand can step in at any time during the session with no disconnects, delays, or lost context.

Multi-Monitor Support

View and manage all active screens of a device in the same remote session seamlessly.

Hexnode MDM ensures admins can seamlessly switch between displays for complete visibility of the device and precise troubleshooting.

Live Terminal

Access device terminals remotely and execute commands in real time.

Hexnode MDM offers a familiar command-line interface with live responses, continuous command support, and native text editor access for efficient troubleshooting.